If you haven’t seen it yet, here is a questionnaire specific to our candidates and animal issues:
Check out questions # 8 & #9 – that is our Gypsy Dog Ops efforts at work! Congrats team!
|Question – 8 Animal related calls, primarily via 311, rank number 3 in the top 10 services requests citywide. DAS is staffed at only 1 Animal Services Officer per 78,125 residents but is compared to DPD and other first responding agencies. What are your thoughts on how service delivery could be improved?|
|District #1||Scott Griggs||Two ways on improving service delivery are (1) increasing the number of employees; and (2) updating standard processes and procedures (e.g., loose dogs, violent dogs, complaints) and integrating the updated processes and procedures with the 311 call center. I am undertaking efforts with Judy Jones of Dallas Animal Services to complete both tasks.|
|Question # 9 What sort of new or existing technology or resources do you see being utilized in enhancing service delivery and information on city services?|
|District #1||Scott Griggs||The most important resource is integrating updated standard processes and procedures for Dallas Animal Services with the procedures used at the 311 call center. Presently, the miscommunications between the 311 call center and the Dallas Animal Services with respect to the priority of the call and type of call are harming our quality of life and animals.|